FAQ
Are you a factory or a trading company?
We have our own factory and trade team in Shenzhen and warm welcome you to visit our company.
Can you provide us free samples?
Of course we can offer 0.5 to 3meter for you to test and check.
Do you have minimum order quantity requirement?
No. We don't have minimum order quantity requirement. We warm welcome sample order and trial order.
How to shipping the goods to customer?
- FedEx/DHL/UPS/TNT for samples or small order door-to-door.
- By Air or by Sea for mass order qty; Port/Airport receiving for FCL or LCL.
- Customers designated freight forwarding or transfer shipping method.
What’s the payment terms acceptable?
T/T would be better with quick transfer and few bank fees. LC could also be accept, but the procedure is complex and the fee is high. You can also use Western Union; D/A; D/P; MoneyGram and PayPal.
What’s the delivery time of led rgb neon rope light?
1-7 days for samples or small order; 7-23 days for batch goods. FedEx/DHL/UPS/TNT for samples or small order door-to-door on 3-5 days.
What's about your package?
neon strip 20 meter/reel;Ctn size: 34*34*18cm,also provide customized package.
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